Privacy policy

Last updated: 28 January 2026

This Privacy Policy explains how SIA Solano Labs (“Dentascan”, “we”, “us”) collects and processes personal data when you visit https://dentascan.eu (the “Website”) or contact us.

1. Data controller

Controller: SIA Solano Labs
Address: Margrietas iela 7, Riga, LV-1083, Latvia
Registration code: LV 40103703088
Email: info@dentascan.eu
Phone: +371 27088177
IBAN: BE23905177275991

2. Personal data we collect

We may collect the following categories of personal data:

A) Information you provide

  • Contact data: name, email address, phone number, clinic or company name (if provided).

  • Message content: any information you include when you submit a form on the Website or email us.

Please do not submit sensitive personal data (for example, patient health information) through the Website.

B) Information collected automatically

  • Device and usage data: pages viewed, clicks, scrolling and engagement signals, referral source, approximate location (city or region), device type, browser, operating system, and timestamps.

  • Online identifiers: IP address and cookie identifiers used for analytics and site operation.

3. How we use your data

We use personal data to:

  • respond to enquiries and provide requested information

  • communicate with you about products and availability

  • operate, secure, and maintain the Website

  • understand Website usage and improve performance and content using analytics

4. Legal bases for processing

We process personal data under the GDPR based on:

  • Consent (Article 6(1)(a)) for analytics cookies and tracking via Google Analytics 4, when you accept analytics cookies through the Framer cookie banner.

  • Legitimate interests (Article 6(1)(f)) to maintain Website security, prevent abuse, and run essential site functionality.

  • Pre-contractual steps or contract (Article 6(1)(b)) when you contact us about purchasing or product details and we need to respond.

5. Forms and communications (Framer Forms)

If you submit a form on the Website, your submission is processed via Framer Forms and delivered to us so we can respond. Form submissions may include your contact details and message content.

We use this information only to handle your request and manage our communication with you. We do not send marketing emails at this time.

6. Google Analytics 4 (GA4)

We use Google Analytics 4 (GA4) to understand how visitors use the Website and to improve content and performance.

GA4 may collect:

  • pages visited and interactions (events)

  • approximate location (city or region)

  • device and browser information

  • IP address (used by Google to derive approximate location and for security and fraud prevention)

Cookies and consent: GA4 runs only if you accept analytics cookies via the Framer cookie consent banner (where required). You can withdraw consent at any time by updating your cookie preferences.

Google processes analytics data as a service provider for Dentascan.

7. Cookies and similar technologies

We use cookies and similar technologies for:

  • Essential purposes required for the Website to function

  • Analytics purposes (GA4), enabled based on your cookie preferences

You can control cookies through the Framer cookie banner and through your browser settings. Blocking cookies may impact some Website functionality.

8. Sharing of personal data

We share personal data only with service providers needed to operate the Website and respond to you, including:

  • Framer (Website hosting and Framer Forms)

  • Google (Google Analytics 4), when analytics cookies are accepted

We do not sell personal data.

9. International data transfers

Framer and Google may process personal data outside the EU or EEA. Where personal data is transferred internationally, we rely on appropriate safeguards such as the European Commission Standard Contractual Clauses (SCCs) and additional measures where required.

10. Data retention

We keep personal data only as long as necessary:

  • Enquiries and communications: typically up to 24 months after the last interaction, unless a longer retention period is needed for ongoing matters.

  • Analytics data: retained according to our GA4 settings and business needs.

  • Legal and accounting records: retained for the period required by applicable law.

11. Your rights

If you are in the EU or EEA, you have the right to:

  • access your personal data

  • correct inaccurate data

  • request deletion in certain cases

  • restrict processing in certain cases

  • object to processing based on legitimate interests

  • withdraw consent at any time where processing is based on consent

  • request data portability where applicable

To exercise your rights, contact info@dentascan.eu.

12. Complaints

You have the right to lodge a complaint with a supervisory authority. In Latvia, the authority is the Data State Inspectorate (Datu valsts inspekcija).

13. Security

We use appropriate technical and organizational measures to protect personal data. No online service can be guaranteed fully secure, but we work to reduce risks of unauthorized access, loss, misuse, or alteration.

14. Children

The Website is not intended for children and we do not knowingly collect personal data from children.

15. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest version.